Follett Ice Machine Repair in Seattle, WA

Yes. Chewblet production runs through an auger and compression system rather than a freeze plate, so failure modes are mechanical rather than refrigeration-led. Auger wear, drive motor faults and compression head issues dominate. Sanitation requirements in healthcare settings are stricter and drive a tighter cleaning interval than a bar would need.

We do. Our coverage includes Horizon Elite and Symphony Plus Chewblet ice machines, ice and water dispensers, ice storage bins and transport systems, and undercounter refrigeration. Diagnosis is not limited by model or age, and we schedule same-day or next-day appointments across the Seattle metro.

Chewblet production runs through an auger and compression system rather than a freeze plate, so failure modes are mechanical rather than refrigeration-led. Auger wear, drive motor faults and compression head issues dominate. Sanitation requirements in healthcare settings are stricter and drive a tighter cleaning interval than a bar would need. If you can read the model number off the data plate before calling, we can often narrow the likely cause before a technician is dispatched.

Yes. Chewblet production runs through an auger and compression system rather than a freeze plate, so failure modes are mechanical rather than refrigeration-led. Auger wear, drive motor faults and compression head issues dominate. Sanitation requirements in healthcare settings are stricter and drive a tighter cleaning interval than a bar would need.

Twice a year is the working minimum for most commercial refrigeration, and quarterly for high-volume kitchens, bar equipment or anywhere with heavy airborne grease. Condenser cleaning is the single highest-value item on that visit. See our maintenance page for what a visit covers.

A diagnostic visit is $99.99 and it is waived when you approve the estimate. We quote the repair before doing the work, so you are not paying twice to find out what is wrong and then have it fixed.