Ice-O-Matic Ice Machine Repair in Seattle, WA

Yes. Simpler machines mean faults present more directly. Water inlet valves, float switches, water pumps and thermistors account for most calls. The pearl ice GEM units are the exception, with an auger and gearbox assembly that wears differently and announces itself with noise before output drops.

The Ice-O-Matic Ice Machine parts that fail most often ride on our trucks. Less common items are stocked at our local Seattle warehouse, and anything beyond that we fast-order. We tell you the realistic timeline when we diagnose rather than after you have waited a week.

Simpler machines mean faults present more directly. Water inlet valves, float switches, water pumps and thermistors account for most calls. The pearl ice GEM units are the exception, with an auger and gearbox assembly that wears differently and announces itself with noise before output drops. If you can read the model number off the data plate before calling, we can often narrow the likely cause before a technician is dispatched.

Yes. Simpler machines mean faults present more directly. Water inlet valves, float switches, water pumps and thermistors account for most calls. The pearl ice GEM units are the exception, with an auger and gearbox assembly that wears differently and announces itself with noise before output drops.

Twice a year is the working minimum for most commercial refrigeration, and quarterly for high-volume kitchens, bar equipment or anywhere with heavy airborne grease. Condenser cleaning is the single highest-value item on that visit. See our maintenance page for what a visit covers.

A diagnostic visit is $99.99 and it is waived when you approve the estimate. We quote the repair before doing the work, so you are not paying twice to find out what is wrong and then have it fixed.